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There'’s a HotPot waiting just for you at the Seoul Garden

25th January, 2018

KOTA KINABALU: Good news all around for Korean cuisine devotees now that Seoul Garden HotPot has opened its sister venue in the Suria Sabah Shopping Mall, featuring an affordable halal Korean menu.

Chief Executive Officer of Seoul Garden Group, Andrew Lee said that it is the first outlet in Malaysia that has a modern contemporary Korean setting with a cosy ambience.

“The re-engineered new halal menu has proven to give more accessibility so now all households can experience delicious hot Korean comfort food, every day.”

Andrew was speaking during the official launching ceremony, yesterday.

He added that the new restaurant was powered with an eMenu system for better dining experience.

“The positively engaging and upsell abilities in the eMenu system encourage customers to try new promotions or beverages that will complement their dishes well. The system has helped in reducing human errors and food waste.”

Among dishes offered are mundu hotpot, bulggogi chicken bibim bap and an army of stew pot style cooking.

Seoul Garden HotPot brand was created 10 years ago in Singapore by Seoul Garden Group. The re-model concept will go out to the remaining 13 outlets in Malaysia as part of their transformation plan over time.

According to Andrew, listening is key to good business and their current transformation was only possible because of guest feedback.

“Guests tell us about their love for the dining experience and that they will come back more often or recommended more friends, if we do a few things.

“Among suggestions were to bring the price to be more affordable, to add more variety and choice and to be able to experience our food any time throughout the day.

“We have added many mouth-watering small bites and desserts that can be added to the main course or be eaten on their own in between main meals.

“They (customers) also wanted us to be more modern in our ambience. We are doing all this now and will work harder to continue improving in this direction.”

To ensure pocket friendly lunch meals for seniors and students, Seoul Garden HotPot has a special lunch menu on weekdays exclusively to welcome them.

“We are excited and will embark on an aggressive plan to make this available in Malaysia, Singapore and in other parts of Asia as first priority.”

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